Maryborough Psychology & Health Clinic

Melinda Metaxas & Associates Pty Ltd

Survey

To help us improve our services, we’d like to ask you a few questions about your experiences so far. It will take about 3 minutes to complete, and your responses will help to make the Maryborough Psychology & Health Clinic even better for you and other participants. You do not have to provide your name or your clinician’s name. Most questions will require you to rate your experience on a scale, from 1 - no, not at all, to 5 - yes, very much

1. Firstly, we need to know the type of service that your responses relate to. What type of service did you access?*
2. Who funded or paid for the service?*
3. Approximately how many sessions/appointments have you attended?*
4. I was treated respectfully by my clinician
5. I trusted my clinician*
6. I felt listened to*
7. I felt that the clinician understood me and/or my concerns*
8. I felt safe to talk to my clinician about my concerns or issues*
9. I was able to have input into my goals and supports provided*
10. I was provided with choices in relation to my support or service*
11. The service has helped me, or been helping me, to achieve my goals*
12. I felt my clinician discriminated against me*
13. I found the service beneficial
14. How would you rate your clinician?*
15. Overall, how would you rate the service?*
18. Would you recommend our services to a friend, family member or colleague?*
19. Would you come back if you required this type of service again?*
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Thank you for completing our satisfaction survey. We significantly value your feedback.